ph188 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your data under Philippine law.
Under the Philippine Data Privacy Act and ph188's own data protection commitments, you hold specific enforceable rights over your personal information. Here is a plain-language summary.
You may request a full copy of the personal data ph188 holds about you at any time. We will provide this within the timeframe required under the Data Privacy Act. Requests can be submitted through the ph188 customer support channel at any time after logging in to your account.
If any personal data ph188 holds about you is inaccurate, incomplete, or outdated, you have the right to request correction. Account details such as your registered address and contact number can be updated via your ph188 account panel, subject to identity verification where required.
You may request deletion of your ph188 account and associated personal data. Note that certain data must be retained for legally mandated periods under Philippine AMLA and PAGCOR regulations. We will notify you of any retention obligations that apply at the time of your deletion request.
You may object to the processing of your personal data for marketing and promotional purposes at any time. ph188 will honour opt-out requests for marketing communications within a reasonable timeframe. Objections to processing required for regulatory or legal compliance cannot be upheld.
You may request your personal data in a structured, machine-readable format where technically feasible. ph188 will provide account data exports in a standard format upon written request through the customer support channel. Portability applies to data you provided directly to ph188.
If you believe ph188 has processed your personal data in breach of the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. ph188 cooperates fully with NPC investigations and regulatory inquiries.
This Privacy Policy ("Policy") describes how ph188 ("the Company," "we," "our," "us") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "the Player," "the User") who register for and use the ph188 platform accessible at ph188.co. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering a ph188 account, you acknowledge that you have read and understood this Policy.
ph188 operates an online casino and sports betting platform specifically designed for Filipino players in the Philippines. The personal data of our players is central to delivering a secure, personalised, and PAGCOR-compliant gaming experience. We treat data protection as an operational priority, not an afterthought.
This Policy applies to all personal data collected through: the ph188 website at ph188.co; any mobile-optimised version of the Platform; customer support interactions; and any registration, KYC verification, or payment processing activity undertaken in connection with a ph188 account.
For the purposes of the Philippine Data Privacy Act of 2012, ph188 is the personal information controller responsible for the personal data collected and processed through the ph188 Platform. ph188 has designated a Data Protection Officer (DPO) responsible for overseeing data protection compliance.
ph188 collects personal data that is adequate, relevant, and limited to what is necessary for the purposes described in this Policy. The categories of personal data we collect are as follows:
| Data Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration & account updates |
| Identity Documents | Passport, PhilSys ID, UMID, driver's licence, proof of address documents | KYC verification |
| Financial Data | GCash account identifier, e-wallet reference, bank account details (name, account number), transaction history | Deposit & withdrawal processing |
| Gaming Data | Game history, bet amounts, session durations, win/loss records, bonus usage | During platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails, complaint records | Customer support interactions |
| Marketing Preferences | Email/SMS marketing opt-in status, promotional communication preferences | Registration & account settings |
ph188 does not collect sensitive personal information — as defined under Section 3(l) of R.A. 10173 — beyond what is strictly required for regulatory compliance purposes such as identity verification and anti-money laundering screening.
ph188 collects personal data through the following methods:
ph188 processes personal data only where a lawful basis for processing exists under the Philippine Data Privacy Act of 2012. The purposes for which we process personal data, and the corresponding legal bases, are set out below:
ph188 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared with third parties only where necessary for the purposes described in this Policy, and only under appropriate data protection agreements. The categories of third parties with whom ph188 may share personal data are:
ph188 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, ph188 will securely delete or anonymise personal data in accordance with industry-standard data destruction practices.
ph188 implements technical and organisational security measures appropriate to the risk of processing personal data on a financial gaming platform. Our data security practices include:
Notwithstanding ph188's security measures, no internet-based system is entirely immune to security risk. You are responsible for maintaining the security of your own account credentials. ph188 will never ask for your password via any communication channel.
ph188 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files placed on your device when you visit ph188.co. The types of cookies ph188 uses are:
You may control cookie settings through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the ph188 Platform. ph188 does not use cookies to serve third-party advertising.
ph188 is a real-money gambling platform and is strictly prohibited for use by persons under 21 years of age in accordance with PAGCOR regulations and Philippine gaming law. ph188 does not knowingly collect personal data from individuals under 21.
If ph188 becomes aware that personal data has been collected from an individual under 21, it will promptly delete that data, close the associated account, and report the matter to PAGCOR as required. If you are a parent or guardian who believes your child has registered on ph188, please contact us immediately via the support channel listed in Section 13.
To exercise any of your rights under the Philippine Data Privacy Act — including the rights to access, correct, erase, object, or port your data — please submit a written request to ph188's Data Protection Officer using the contact details in Section 13. All data rights requests are handled in accordance with the requirements of R.A. 10173 and NPC issuances.
ph188 will respond to data rights requests within a reasonable timeframe and in any event within the period specified under applicable NPC guidelines. We may need to verify your identity before processing certain requests — particularly access and deletion requests — to protect against unauthorised access to your personal data.
Some rights requests may be subject to limitations where retention is required by Philippine law (such as AMLA record-keeping requirements) or where processing is necessary for the performance of the contract between you and ph188. ph188 will explain any such limitations clearly when responding to your request.
ph188 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or Platform functionality. The "Last Updated" date shown at the top of this page and in the notice bar will be revised whenever the Policy is materially changed.
Where changes are material, ph188 will notify registered players by email or via an in-platform notification prior to the changes taking effect. Continued use of the ph188 Platform following the effective date of any updated Policy constitutes acceptance of the revised terms. If you do not agree to any revised Policy, you should cease using the Platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph188, please contact our Data Protection Officer:
ph188 takes all data protection queries seriously and will acknowledge your communication within 3 business days, with full responses provided within the period specified by applicable NPC guidelines.
ph188 is a PAGCOR-regulated, Data Privacy Act-compliant online casino built for Filipino players. GCash and PayMaya deposits, 500+ games, live dealer tables — all in Philippine Peso. 21+ only.
Must be 21+ to register. Gambling involves financial risk. ph188 is PAGCOR-regulated.